writing emails that sell


Hey, friend! Liz Wilcox here (or, your friendly podcast note-taker for today), and this episode of The Email Sound Booth is a banger! We’re breaking down the real-deal secrets to writing sales emails that actually sell—and keep your subscribers hooked and clicking like wild. If you’ve ever worried about being “salesy” or just want to actually get your products moving, this episode is your new bestie. Shoutout to Connie for the inspo!

Episode Highlights

  • The real reason just pumping out sales emails isn’t enough—plus, what you actually need to build relationships that lead to sales.
  • Why getting to the point isn’t “salesy” (and how big brands like Walmart and Amazon do it every single day).
  • The power of stories in your sales emails—but ONLY if you keep them snappy and genuinely good.
  • Benefits vs. features: how to hype up why your subscriber should care, not just what you’re selling.
  • How to use visuals (photos, GIFs, videos) to SHOW, not just tell, and drive that irresistible “I need this now” feeling.

Key Takeaways

  • You need more than just sales pitches—relationship and connection emails are the foundation of good selling.
  • Don’t ramble—get straight to the offer! Your audience will thank you (and probably buy more).
  • Get hyped about your own products! Your excitement is contagious—if you don’t hype your offer, no one else will.
  • Show, don’t just tell. Send pics, videos, GIFs—let people SEE the value.
  • Consistency is key. If you ghost your list then show up one day demanding sales, expect unsubscribes. Keep selling, keep showing up.

🔗 Links & Resources

Join Liz’s annual pass waitlist here!

Liz’s YouTube Channel 

Email Marketing Membership

Join the Email Sound Booth Facebook group here

Check out Liz’s free welcome sequence here

Liz’s Kit [Convertkit] affiliate link


Transcript​

What’s up, Liz Wilcox Here you’re listening to the email sound booth, and maybe you’re even watching it on YouTube. That would be even better because I could see your face. Or wait, you could see my face? I can’t see your face. Anyway, this is off to a great start, isn’t it? Welcome, welcome. We’re gonna talk about writing emails that sell. Okay, this one, this podcast episode actually came from our longtime subscriber, Connie. Shout out Connie, she says. I would love to. Here are some episodes about writing email for selling anything and everything you can think of. All right, Connie Yoish is my command. I don’t know why I’m singing. I can’t sing.

The first thing that comes to mind, though, and I gotta be real with Connie, and I gotta be real with you right here, right now. You need more than sales emails, more than emails that sell. You need emails that set the foundation of your relationship with your subscribers. You need emails that pre sell a product, that get people ready to buy the product. You need emails that connect with your subscribers. AKA you need emails that get people to click, that get people to reply. You need emails that show that you are freaking invested in your subscriber. So I just feel like I needed to preface with that, you know, you need more than sales emails to make sales.

Okay, so my first. My first point about sales emails and emails that sell is you gotta get to the point. I say it with love. I hope it’s received that way. Oh, my God. Gosh, y’. Do we not tend to ramble? I mean, I’m already, what, two minutes exactly two minutes in, and I’m just now getting to my first point. Don’t let that happen to you in an email, okay? So get to the point. Especially when you’re selling, nobody wants. You know, everybody says, like, oh, you.

You know, I don’t want to be salesy. But, you know, what is salesy? Not getting to the point. Beating around the bush is salesy, okay? So just get to the point. It’s an email, for heaven’s sakes, right? Walmart, Amazon, the National Football League, they have absolutely no shame in getting to the point in their emails, okay?

Which brings me to my next point. Like, yes, okay, fine. Stories can work. And I tend to. Well, you. If you’ve been listening to the email sound booth or you’ve been on my email list, link in the show notes. By the way, if you’re not on my email list, you know, I’m not really. I’m kind of anti story, which is Absolutely insane for an email marketer, right? But I do reserve storytelling for sales because sometimes you have to have that emotional argument. You have to really connect with your subscribers. And yeah, stories totally work to connect, but they’ve got to be good. Okay? This has to be a good story, has to be one that you were saving up for, okay? And the story should not be too long.

Now granted, my sales emails are my longer emails. Normally, you guys know Q4, I always send daily emails, right? Those emails tend to be 100 to 300, maybe 400 words. Okay? Now my sales emails, especially when I’m working in a story, they tend to be start at 200 words, upwards of 5 or 600 words. Now, I don’t want, I’m not telling you this so you can look at your word count and be like, oh my gosh. Well, Liz’s are only 600 words. Mine are too long. Again, if it’s a good story and you feel confident about how you wrote it, go for it, babe, I’m not gonna, you know, I’m not your mother. Okay? But try not to make them too long. The only email that I suggest being super long in a sales sequence or a sales email is the one that’s an FAQ—frequently asked questions, right? That, oh my gosh. My FAQ emails are long, like 800 to a thousand words. But a special kind of subscriber is reading those, right? There are different types of buyers. Some people buy right off the bat because they’re excited. Some people are last minute. Some people buy when they feel emotionally connected.

I talked about that emotional argument. Some people buy when they feel logically connected. Yes. This is my next right step. This makes so much sense. It’s logical. And some people buy when they have every single detail and question answered. So the FAQ email being long, totally fine.

Now because we have lots of different buyers brings me to my next point. Of every sales email you, you write should give the reader a reason to buy right now. Now, of course, some emails, you know, not everyone’s going to buy right now, right? And so some of them will just store that information for later when they’re ready to buy later. But we should give the reason or we should give the reader a reason to buy right now. For example, do you have a bonus in there? This ends tonight. Countdown timer, right? Like, hey, you should buy now because you’re going to forget tomorrow. You should buy now because I’m offering a bonus. You should buy now because you’re tired of waiting around, right? Give them reasons to buy now.

Okay, now, I’m sure you’ve heard this—share benefits over features of your product, right? So let’s say, okay, I’ve got this *NSYNC* gold album behind me. If you’re watching on YouTube, right, what would be the benefits over the feature, right? I could say, oh, you know, it’s 18 by 20 inches, gold plate, picture of NSYNC, signed by all the guys, blah, blah, blah, certified in Germany, da, da, da. Those are the features, right? But why do I want this? Because of course I want to know the size, right? So don’t forget the features. I want to know how big it is. But the benefits: bragging rights, it’s going to look great on your wall. Perfect. If you want to call yourself a real NSYNC fan, those are the benefits, right? If I have this, I’m a real NSYNC fan. If I have this, I can put it on my wall for everyone on my YouTube to see if I have this, right? So share the benefits over the features, but don’t forget the features, of course. Because I might be buying this—I’m like, yes, yes. And then you tell me it’s 18 inches by 20 inches, or, I’m sorry, 18 centimeters instead of inches, and I’m like, oh, that’s too small. I don’t want to buy it. Right? So don’t forget the features, but really focus on the benefits.

All right, this next one is a big one. I should have started with this, to be honest. Excuse me. My allergies are going crazy. My nose is burning. Okay, this next one, we want to get hyped, okay? Hyped. Hyped, Hyped. No one, and I repeat, no one will be more excited about your product than you. And they shouldn’t be. Why? Because you created it, damn it. Forgive my language, but—but damn. Like you, you created this thing. You.

Of course you’re nervous. I get it. Sales emails, right? Of course you’re nervous, but you should be excited. You know what excitement is? Is nervousness turned into breath, okay? Just breathe through it, baby. Breathe through it, baby. Get hyped up. No one will be more excited than you about this offer. No one will be more excited than you about this sales email. No one will be more excited than you about these benefits and features, okay? So get excited. The more excited you are in your emails, the more your people will be excited, too.

All right, now the next one. Highly underrated. Highly underrated. I don’t know why I’m talking like that. Gosh, I’m such a weirdo. Show, don’t just tell, right? I don’t just tell people that this NSYNC thing is 18 by 20. Show me. Give me a picture, photo, video, okay? I don’t care if you got a digital product. Send me a gif. Send me a video. Go live. Giving me a behind the scenes look. A lot of us are visual creatures. We need to see it, okay? To believe it. Okay? So show, don’t just tell.

And this is another way, you know, going back to, you know, give somebody a reason to buy now. Well, I’m buying now because I just saw it and now I have to have it. That’s real live Justin Timberlake, JC Chasez, Chris Kirkpatrick—that’s their autographs. Now I gotta have it. Okay? Show, don’t just tell.

And for the love of all that is holy, stay consistent. Stay consistent. I say it with so much love. Don’t just sell the thing one time. Don’t just email one time. Do it again and again and again. Let me move my camera, please. Watch this on YouTube. Look at this. My calendar over here—oh, you see all these green things over here? That’s selling. I’m consistent in my selling. I’m always selling, okay? Be consistent so it’s not out of the blue.

If you sell out of the blue, you haven’t. You’ve been having your email list for two years and you ain’t never sold nothing, and all of a sudden you’re, hello, do you have a moment to speak about my product? People gonna unsubscribe, baby. People gonna unsubscribe. So stay consistent not only in your emails, but in your email marketing. Keyword: marketing. I don’t know why I’m talking so weird today. I’m just—I just want you to pay attention because this is so flipping important. Stay consistent in your emails. Stay consistent in your marketing. Don’t let your marketing fall off. And don’t let your numbers fool you into thinking you should sell less. Should always sell more.

Now, another highly underrated thing is you got to show that you care. One of the reasons to buy sometimes is that I am connected with the seller. I am connected with the owner of this product, the creator of this product, the seller of this product. Give the why behind you making the product. This is so underrated. When I tell people, hey, my email marketing membership is only $9, because guess what? When I was starting out, I was broke as a joke. I believed in me, but my bank account didn’t. People can get behind that—they’re like, oh, wow, $9. This is a steal. I want to be in on this. Because Liz gives a crap about me, okay? I got my serious face on again. You should really be watching this on YouTube. If you’re not, show that you care. No one can out care Liz Wilcox when it comes to your email marketing, okay? Not nobody. That’s how your people should feel about you and your topic and your product, okay?

Now you can also send special emails, segmented emails. For example, if I’m sending selling my annual pass, which by the way, is coming up for Black Friday, if I’m selling my annual pass, where you buy a year into the membership and you get all my other products for free. Talking about showing that you care, right? What an offer, right? I know that, you know, I’ve got realtors in that membership. I’ve got copywriters in the membership. I’ve got course creators, membership site owners. I’ve got content creators, right? I might send an email out to each individual group, right? I might segment them out, like, hey, are you a realtor? Are you a content creator? Do you consider yourself a copywriter? Right, click, click, click, click, click, click here. And then all the copywriters—I send a separate sales email during the annual pass launch coming up, Black Friday. And I say, hey, if you’re a copywriter, you know, you might get hired to write emails, but coming up with them from scratch totally sucks. You should get into the annual pass because you will have a library of hundreds of email templates for you to use, and you can totally, with my permission, use them for your clients, right? And so that’s a specific—right, giving the reader a reason to buy now. That’s a specific for copywriter’s email, okay?

And then the last thing that I want to share with you today is to face your objections head on, okay? Don’t beat around the bush. I say it with love. I say it with so much love. You know what your people care about the most? I don’t care what product you have. They care about time and money. Those are the two biggest objections. Do not skirt around money and how much your product costs. I’m begging you. If your product is $10,000, so freaking be it. Tell people why it’s $10,000, okay? Tell people, hey, this is $10,000 because blah, blah, blah, blah, blah. This is, you know, six months of your time, and here’s why. It’s worth it, right? Time and money—your biggest objections. Also think about other objections people might have and face them head on. You can do that in that FAQ frequently email I was talking about earlier.

All right, my friend, we talked about it: getting to the point, telling stories, but making them good and not too long. Giving your readers a reason to buy now in those sales emails. Sharing benefits over features, but not forgetting the features. Getting hyped. Yes, baby. You got to be a hype man for your product, okay? Show, don’t just tell. Use videos, GIFs, lives, etc. Stay consistent. One sales email or one launch a year is not enough. Sell, baby, sell, baby, sell. Send those special emails—segment. Oh, I got copywriters on my list. I’ve got these people on my list. I’ve got those people. Send them specific emails and damn it. Show that you care. Your people want to know why—they want to connect with you, okay? And face objections head on.

All right, that’s my story and I’m sticking to it. Thank you, Connie, so freaking much for this awesome podcast episode idea. I hope you learned something and you got something out of this. I can’t wait to see more sales emails in the wild. It’s gonna be so awesome. Just like you. My name is Liz Wilcox. You are amazing and you are totally capable of selling via email. The wait list for the annual pass for Black Friday is going to be open very soon. Check the show notes. We might have it open already. If not, check back in the podcast tomorrow for that wait list. It’s going to be epic.

All my products, including my membership for 108 bucks. I can’t wait. There are so many sales emails in the membership. There’s an entire launch course that’s worth $500 that has dozens of sales emails and sales sequences in it that you’re going to get for free when you join the annual pass.

I can’t wait. All right, that’s it. I’m going to end this. I’ll see you soon.

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